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Welcome to Fine Jewellery Gold. By accessing our website, purchasing our products, or engaging our manufacturing services, you agree to abide by the following Terms of Service. Please read them carefully.
Fine Jewellery Gold is engaged in the manufacturing and supply of fine gold jewellery to retailers, wholesalers, distributors, and customers. All dealings with our company are governed by these terms and applicable Indian laws.
By using our services, you confirm that:
You are at least 18 years of age.
You have the legal capacity to enter into binding contracts.
All information provided is accurate and complete.
We manufacture gold jewellery according to industry standards, with purity certifications where applicable.
All designs, whether custom-made or from our catalog, remain our intellectual property unless otherwise agreed in writing.
We reserve the right to update product specifications, designs, and pricing without prior notice.
All prices are quoted in [Insert Currency] and may vary based on gold market rates, craftsmanship, and design complexity.
Payments must be made in full before dispatch unless otherwise agreed in writing.
We accept payments via approved banking channels, online transfers, and authorised payment gateways.
Custom orders will be processed only after design approval and receipt of advance payment.
Estimated delivery timelines will be shared upon order confirmation but may vary due to market conditions, supply chain delays, or unforeseen events.
We are not liable for delays caused by factors beyond our control.
We ship through reputed logistics and courier services with insurance where applicable.
Risk of loss passes to the customer once the order is handed over to the shipping provider.
Any delivery disputes must be reported within 48 hours of receiving the product.
Due to the nature of gold jewellery, returns are accepted only for manufacturing defects.
Custom-made jewellery cannot be returned or exchanged unless defective.
Order cancellations are subject to approval and may incur charges for work already completed.
All jewellery is crafted with certified gold purity standards.
Warranty does not cover damage caused by misuse, accidents, or unauthorised repairs.
All content on our website, including images, product descriptions, and designs, is the property of Fine Jewellery Gold and cannot be reproduced without written consent.
We are not responsible for indirect, incidental, or consequential damages arising from product use or delays.
Our total liability will not exceed the amount paid by you for the product or service in question.
These terms are governed by the laws of India.
Any disputes shall be resolved through negotiation, and if unresolved, through arbitration in [Insert City], India.
We may update these Terms of Service from time to time. The revised version will be posted on our website with the updated date.